Refund policy

Here’s a clear and customer-friendly Return and Refund Policy based on your updated return rules:

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Return and Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we make returns simple and free.

30-Day Returns
You can return your order within 30 days of delivery for any reason. No hassle, no stress.

Free Return Shipping
We cover the cost of return shipping — no extra charges. Just ship it back, and we’ll handle the rest.

No Restocking Fees
Never. We don’t charge restocking fees, so you can shop with confidence.

No Final Sale Items
All items are eligible for returns — nothing is marked as “final sale.” Every product is returnable.

Refunds
Once we receive your returned item, we’ll process your refund within 5–7 business days. The refund will be issued to the original payment method.

How to Start a Return
Contact us at support@postly.com or use our online return portal to initiate your return — it only takes a few clicks.

Note: Items must be in new, unused condition with original packaging